Frequently Asked Questions
Question about Buying
We offer a wide range of residential properties across England, including apartments, family homes, new-build developments and investment opportunities.
We take the time to understand your requirements, budget and preferred locations, then help identify properties that match your needs.
Yes. We support buyers from arranging viewings and making offers through to liaising with solicitors and mortgage advisers.
Yes. We provide clear guidance and support throughout the buying process, helping first-time buyers understand each stage.
Question about selling
We carry out a detailed market valuation using recent local sales, current demand and the condition of the property to provide a realistic asking price.
Our service includes valuation, marketing, photography, property listings, viewings, negotiation and sales progression through to completion.
Yes. We arrange and conduct viewings on your behalf and provide feedback throughout the process.dignissim ex
We manage the sales progression, liaise with solicitors and monitor the transaction through to completion.
Question about Renting
We take your requirements and match you with suitable rental properties, then guide you through viewings, applications and move-in.
We consider your budget, preferred location and requirements before arranging suitable viewings.
Yes. We guide tenants through referencing, paperwork and communication with landlords.
Absolutely. We explain the process clearly and support you throughout your rental journey.
Question about Lettings
We offer tenant sourcing, rent collection and complete property management, allowing landlords to choose the level of support they require.
We assess applicants through referencing checks, including credit history, employment verification and previous landlord references.
Yes. We provide dedicated portfolio management with consolidated reporting, coordinated management and tailored advice.
Yes. Landlords can start with tenant finding only and upgrade to full management if their requirements change.
Question about Property Investment
We work with investors looking for buy-to-let properties, tenant-in-situ opportunities, residential investments, portfolio expansion opportunities and long-term rental investments.
Yes. We provide guidance for investors looking to purchase individual investment properties or expand an existing portfolio.
We help investors understand their requirements, identify opportunities, arrange viewings, provide market information, support negotiations and assist through to completion.
We provide general property-related guidance, market information and property assessments. Investment, legal, tax and financial advice should be obtained from an appropriately qualified independent professional.
Question about Off-Market Investment
Yes. We provide investors with access to selected off-market opportunities, including buy-to-let investments, refurbishment projects and properties with potential for growth.
They can be suitable for investors, landlords and portfolio buyers looking for property opportunities outside the standard publicly marketed listings.
Depending on the opportunity, information can include property details, rental income, estimated yield, tenancy information and local market guidance.
We can provide property-related market information and support with the purchasing process. Clients should obtain independent professional advice before making investment decisions.
Question about Tenant-In-Situ Investments
It is an investment property where a tenant is already living in the property when it is purchased.
Depending on the tenancy and transaction, an investor may benefit from rental income from completion.
Opportunities can include information about current rental income, estimated yield, property details and existing tenancy arrangements.
They can be suitable for landlords and portfolio investors looking for established rental arrangements and potentially reduced void periods.
Question about Property Management
Our management service can include tenant finding, rent collection, maintenance, inspections, compliance and ongoing tenant support.
Yes. We offer rent collection services, including monitoring payments, managing arrears and providing rental statements.
Yes. We coordinate repairs and maintenance and can arrange access with tenants and contractors.
Yes. Our services include support with safety checks, certificates, inspections and other rental compliance requirements.
Question about Property Valuation
Yes. We provide property valuations based on market information, local conditions and the type and condition of the property.
Yes. We offer a free, no-obligation property valuation.
A valuation can help you understand your property’s current market value and support decisions about selling, buying or refinancing.
You submit your details, we assess the property information and current market conditions, and one of our property experts provides the valuation.
Question about Commercial Property
Yes. Through Grandis Commercial, we provide commercial sales, lettings, acquisitions and investment support.
Yes. We help businesses find suitable commercial spaces, including opportunities for offices and shops.
Yes. We support businesses, landlords and investors with commercial property opportunities and professional guidance.
Yes. We provide support for both commercial sales and commercial lettings.
Question about Repairs & Maintenance
Contact us with your name, property address, a description of the problem, its location and when the issue started. Photos or videos can also be provided where possible.
Please provide details such as the seriousness of the issue, access information, preferred access times, contact details and any known cause.
Emergency issues are prioritised and dealt with as quickly as possible. Where appropriate, the relevant emergency service should be contacted first.
Routine requests are reviewed and scheduled according to urgency, contractor availability and landlord approval where required.
Question about General Property Services
Grandis Property provides residential sales, lettings, property management, investment and related property services across London and England.
We work with homeowners, landlords, tenants, buyers and investors.
Yes. We aim to provide support from the initial enquiry through to completion, tenancy or ongoing property management, depending on the service required.
Grandis Property is based in London and provides property services across London and throughout England.